Introduction
Are you tired of losing customer satisfaction due to accent barriers? Say hello to SpeakShyft, the revolutionary AI tool that’s transforming customer support by breaking down accent barriers. Intrigued? Let’s dive in!
What is SpeakShyft?
SpeakShyft is an AI-powered platform designed to modify accents in real-time for customer support agents. The tool empowers agents to deliver local-sounding customer support from anywhere in the world, thereby enhancing customer satisfaction and comprehension.
The Problem SpeakShyft Solves
- 21% lower CSAT: Customer satisfaction drops when agents speak with an unfamiliar accent.
- 65% Offshoring Dilemma: Enterprises want to offshore customer support but hesitate due to the accent barrier.
- 72% Agent Rejection: Many agents are rejected from customer support roles due to their accents.
Key Features
Real-Time Accent Modification
SpeakShyft modifies accents in real-time without any observable lag, ensuring seamless communication.
Data Privacy
The tool runs locally on your hardware, eliminating the risk of data leaks.
Individual Control
Agents have the flexibility to choose when to turn on SpeakShyft, giving them control over their interactions.
Flexibility
SpeakShyft can be configured to suit various operational needs.
How to Use SpeakShyft
- Request Access: Start by requesting access to the SpeakShyft platform.
- Install Locally: Once approved, install SpeakShyft on your local hardware.
- Agent Training: Train your agents on how to use the tool effectively.
- Go Live: Once training is complete, go live and start delivering local-sounding customer support.
Conclusion
SpeakShyft is not just a tool; it’s a game-changer in the customer support industry. With its advanced features and real-time capabilities, SpeakShyft is set to revolutionize how customer support is delivered globally. Are you ready to break the accent barrier?
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